Fixing the “InfoPath cannot open the following file: xxxxxx The parameter is incorrect” problem…

2013-09-04

(cross-posted from my blog at http://sharepointduffbert.com/2013/09/04/fixing-the-infopath-cannot-open-the-following-file-xxxxxx-the-parameter-is-incorrect-problem/)

My SharePointBuddy (SPB) recently ran into an issue on an InfoPath form she was working on. Someone went in to try and update the form, and they received the following error:

This wasn’t a form we wanted to recreate from scratch, yet most attempts to fix it weren’t giving the results we needed.

SPB finally found the answer located at http://social.msdn.microsoft.com/Forums/sharepoint/en-US/f0555e7c-5ba0-40bc-82b8-89b2899f20a6/cannot-open-info-path-file-from-sharepoint

She had the customer take the following steps:

Go to C:\users\username\Appdata\local\Microsoft\
Create a backup of the folder “InfoPath” then delete the contents of the original “InfoPath” folder.
Next, go to C:\users\username\Appdata\Roaming\Microsoft\
Create a backup of the “InfoPath” folder and then delete the contents of the original “InfoPath” folder

Voilà! The problem was fixed and everyone was happy.

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About the author

Thomas Duff

Thomas Duff works for a large health insurance company in Portland Oregon, and has 20 years of experience developing applications with collaborative technologies such as Microsoft SharePoint and IBM Lotus Notes. He works closely with the business customers, translating their needs and ideas into technology solutions, filtering them from the “techno-speak” that often creates barriers between business and IT areas. He is a two-time published author on instant messaging technologies, and has written a large number of articles for various technology publications.