Collab365 Cookie Policy

Collab365 Limited ("we", "us", "our") relies on tracking technologies to deliver a personalized, secure, and performant experience. This Cookie Policy explains what cookies are, how we use them across our active platforms (including collab365.com, spaces.collab365.com, and go.collab365.com), and your choices regarding these technologies.

1. What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Collab365) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, video streaming, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

2. Why do we use cookies?

We use first-party cookies for technical operation, secure access, preferences, and the attribution described below. Some embedded services may set their own cookies. Our aggregate website analytics is cookie-free.

Strictly Necessary Cookies

These cookies are essential to provide you with services available through our websites and platforms, and to use some of its features, such as access to secure areas. For example, we use authentication and session cookies to keep you securely logged in, and we use secure authorization cookies (c365_auth_*) to grant access to password-protected shared links via our URL shortener. Because these cookies are strictly necessary to deliver the websites to you, you cannot refuse them without impacting how our site functions.

Cookie-free Analytics and Performance Measurement

We use Cloudflare Web Analytics to understand aggregate page views, visits, referring sites and page performance. Cloudflare states that this service does not collect or use visitors' personal data, and it does not use cookies, local storage or fingerprinting to measure usage. We do not use Google Analytics or Hotjar for this website measurement.

Attribution Cookie (c365_vid)

We set one first-party attribution cookie, c365_vid, when you visit our sites. It contains a random identifier and helps us understand how visitors found us, for example which campaign, advert, email, or referring site brought you here. It works across our own domains (collab365.com and its subdomains such as spaces.collab365.com) and expires after 180 days.

Alongside this cookie we record the campaign details of your visit (such as the campaign tags in the link you clicked, the page you landed on, and the site that referred you). We store only a hashed, non-reversible form of technical identifiers such as your IP address; we do not store your raw IP address against this cookie. If you later create an account or make a purchase, that earlier visit is connected to your account so we know which of our marketing actually works. Records that are never connected to an account are deleted within 180 days.

When you sign up or purchase, we may also send that conversion event to the advertising platform that referred you (currently Meta) in hashed form, so we can measure advertising effectiveness. See our Privacy Policy for full details of this processing and your rights.

Functionality Cookies

These cookies are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region, or keeping you logged in to your Academy profile).

Targeting / Advertising Cookies

These cookies record your visit to our websites, the pages you have visited, and the links you have followed. We will use this information to make our websites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose. We leverage platforms like Facebook, X (formerly Twitter), and LinkedIn pixels to help us effectively reach professionals interested in our platforms.

Additionally, external embedded media platforms like Vimeo (which we use to deliver high-quality video content) may place cookies to monitor bandwidth, viewing history, and interaction with video elements.

3. How can I control cookies?

You have the right to decide whether to accept or reject non-essential cookies.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

4. How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

5. Where can I get further information?

If you have any questions about our use of cookies or other technologies, please refer to our Privacy Policy or contact us directly by email at hello@collab365.com.