Collab365 Cookie Policy

Collab365 Limited ("we", "us", "our") relies on tracking technologies to deliver a personalized, secure, and performant experience. This Cookie Policy explains what cookies are, how we use them across our active platforms (including collab365.com, spaces.collab365.com, and go.collab365.com), and your choices regarding these technologies.

1. What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Collab365) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, video streaming, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

2. Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our websites to operate, and we refer to these as "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our properties. Third parties serve cookies through our websites for advertising, analytics, and other purposes. This is described in more detail below.

Strictly Necessary Cookies

These cookies are essential to provide you with services available through our websites and platforms, and to use some of its features, such as access to secure areas. For example, we use authentication cookies (managed via Clerk) to keep you securely logged in, and we use secure authorization cookies (c365_auth_*) to grant access to password-protected shared links via our URL shortener. Because these cookies are strictly necessary to deliver the websites to you, you cannot refuse them without impacting how our site functions.

Analytical / Performance Cookies

These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customise our websites and applications for you in order to enhance your experience. We use tools such as Google Analytics and Hotjar to provide this data.

Functionality Cookies

These cookies are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region, or keeping you logged in to your Academy profile).

Targeting / Advertising Cookies

These cookies record your visit to our websites, the pages you have visited, and the links you have followed. We will use this information to make our websites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose. We leverage platforms like Facebook, X (formerly Twitter), and LinkedIn pixels to help us effectively reach professionals interested in our platforms.

Additionally, external embedded media platforms like Vimeo (which we use to deliver high-quality video content) may place cookies to monitor bandwidth, viewing history, and interaction with video elements.

3. How can I control cookies?

You have the right to decide whether to accept or reject non-essential cookies.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

4. How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

5. Where can I get further information?

If you have any questions about our use of cookies or other technologies, please refer to our Privacy Policy or contact us directly by email at hello@collab365.com.