I do not know which Microsoft 365 app to use for the job in front of me

Microsoft 365 offers multiple apps for the same tasks, leaving non-technical users unsure where to store files, track work, or capture decisions. A decision map that starts with the job and then selects the right tool reduces hesitation and tool sprawl.

This is a workplace problem tracked in Microsoft 365 Productivity Workers. Below is the solution path currently available for it.